Give or Take?

How do you approach your customer relationships? Do you spend the majority of your time focusing on what you can give your customers or what you can take from them? Is your customer philosophy built around what you can do to bring them joy or how selfish and greedy you can be without getting fired?

Customer relationships are important. Customers have choices and voices. Delight them with generosity and professionalism and you have a shot at sustainable success. Deceive and disappoint them and you’re doomed.

Customer relationships require you to make a philosophical choice – give or take?

My advice: TAKE a few minutes every day to stop and think about what more you can GIVE to your customers.

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David E. Bowman

As Chief Mar­ket­ing Strate­gist for The Ohlmann Group, my job is to use my knowl­edge of busi­ness strat­egy, my pas­sion for cre­ative expres­sion, and my skills of com­mu­ni­ca­tion to help peo­ple achieve the remark­able. I believe that Mar­ket­ing is both art and sci­ence - using the uniquely human gifts of cre­ativ­ity and ana­lyt­i­cal think­ing to deliver some­thing of value to our world

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The Ohlmann Group 1605 N. Main Street, Dayton, OH 45405 | (937) 278-0681